Return & Refund Policy
bought at lcf.com.sg can be called for return & refund within 7days from delivery (subject to restocking fee of S$50 – S$150 per item). Refund window is only open till the 7th day of purchase. We do not accept any refund after 7th day.
bought at lcf.com.sg can be exchanged for products which are of the same or greater price value within 7days. A restocking fee of S$50 – S$80 per item will be imposed. Should the customer choose to exchange the existing item for another item with a greater price, the customer will also be required to top-up the difference in price.
*Following items are NOT entitled for Return / Refund / Exchange:
- Customised products
- Clearance products
- Products that require on-site assembly
- Modular Wardrobes
- Bedroom sets
- Bedsheets, quilt covers, quilts and mattress protectors
- Pillows and bolsters
- Products that have been removed from their original packaging, used, stained, torn, washed, discoloured, dented, damaged and/or with traces of fragrance or odours.
lcf.com.sg reserves the rights and full discretion to decide each return / refund / exchange case and reserves the rights to reject any request or return if they are deemed unfit for return / refund / exchange by our staff.