Return & Exchange Policy
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Return & Refund Policy
Items* bought at lcf.com.sg can be called for return & refund within 5 days from delivery (subject to restocking fee of S$80 – S$200 per item). Refund window is only open till the 5th day of purchase. We do not accept any refund after the 5th day.
Items* bought at lcf.com.sg can be exchanged for products which are of the same or greater price value within 5 days. A restocking fee of S$80 – S$150 per item will be imposed. Should the customer choose to exchange the existing item for another item with a greater price, the customer will also be required to top-up the difference in price.
*Following items are NOT entitled for Return / Refund / Exchange:
- Customised products
- Clearance products
- Products that require on-site assembly
- Modular Wardrobes
- Bedroom sets
- Bedsheets, quilt covers, quilts and mattress protectors
- Pillows and bolsters
- Products that have been removed from their original packaging, used, stained, torn, washed, discoloured, dented, damaged and/or with traces of fragrance or odours.
lcf.com.sg reserves the rights and full discretion to decide each return / refund / exchange case and reserves the rights to reject any request or return if they are deemed unfit for return / refund / exchange by our staff.